Our Mission,
Vision & Values
The principles that guide every handshake, every repair, and every mile, built on a Detroit work ethic and a commitment to doing right by the people we serve.
To build a stronger future for our customers, team members, and community while staying true to our values and business philosophy.
Where We're Headed
The Largest & Most Successful
To be the largest, most successful Toyota franchise in Metro Detroit.
The Best Part of Your Day
To always be the most pleasant experience of our guest's day.
A Place People Love to Work
To be the most gratifying employment opportunity to be found.
What We Stand For
Six principles that shape how we treat our guests, our team, and our community.
Honesty & Integrity
The vital foundation upon which all of our relationships, our growth, our prosperity, and our future plans are built.
Respect for the Individual
We treat others with respect: our guests, our team members, and our vendor partners alike.
Loyalty
We seek first to demonstrate our loyalty to our guests and employees, before expecting it in return.
Hard Work & Dedication
We know that without dedicated effort, there are only good intentions and excuses. Detroit taught us that.
Diversity
We value and promote diversity, and the fresh perspective that it brings to everything we do.
Continuous Improvement
If every day everyone gets just a little bit better, time is on our side, and great things will happen.
How We Operate
Three commitments that keep us focused on what matters.
Guests First
Our guests are the reason we are in business. Everything we do seeks to earn the privilege of doing business with them now, and again.
People Are Our Greatest Asset
Our people are our most important asset. Their motivation, training, and teamwork are what enable our success.
Process & Clarity
Every business process must be standardized, effective, efficient, and clearly communicated to all involved.
Principles you can feel the moment you walk in.
These aren't words on a wall. They show up in how we price a vehicle, how we explain a repair, and how we greet you at the door. When a team is valued and a guest is respected, everything else takes care of itself, and that's the Matick difference.
Come Experience It for Yourself
Stop by on Hall Road, give us a call, or start online. However you like to shop, our team is ready to help.
Detroit's Most Awarded Toyota Dealership
