Customer Testimonials
After logging into many different dealers web sites and trying to find information, Josh was the only one who called me and I bought a vehicle from matick Toyota, the deal went seamlessly with out any hiccups,
The dealership is doing wonderful service. We can rely on them.
Outstanding customer service and excellent wash and detail!
Great service fair price.
Best service ever by John Duritza. Very polite, and helpful. We bought a Highlander and we love it🥰 Thank you for your service.
Got great info, was informed about availability of the hybrid I was seeking, reserved the car and it was delivered as promised with no dealer "added" charges to the msrp. Steve Shikwara was excellent to work with on my deal.
I want to thank John Duritza for doing such a great job with with my lease. Also thank you for taking your time to listen and for getting me in the perfect truck! Everyone looking for a Toyota should go see John Duritza.
Great experience working with Josh M.
Had a great experience purchasing a RAV4 from this dealership. I got the run around online everywhere else. After chatting with Mackenzie, I quickly realized why things were better here. She actually gave me what I asked for - a price - and confirmed when the car would be arriving. I was easily approved and in and out in 30 minutes. Couldn't say more positive things. Thanks.
Stopped there to pickup a new master key from the Parts Department were I met Nick. Nice guy, polite, professional, friendly. Picked up the key and just spun to the right and the cashier was right there. She to was pleasant and professional. Dividers between them both. I would highly recommend coming here for a new or used vehicle or if one is need of parts or service. Ample parking, handicap parking, and plenty of used cars to look at whether online or in person. They accept cash, credit cards, debit cards, certificated checks on cars
I was impressed with the fast maintenance service. Martin was helpful and explained what my car needed for a safe and smooth drive. Even though it's distant from where I live, I will bring my car here.
This was the first time I've been in a car dealership since before the pandemic. I didn't know how it was going to work. Luckily Josh Mertens was there to help and explain the new car buying process. It was super easy! I feel like the new way streamlines buying a car and everything is upfront and fast. A huge thanks to Josh for his patience, constant communication and help with buying an awesome family car. Picked up a week after ordered and love it. Highly Recommend!
Leased a Toyota Highlander through this dealer. Worked with Josh Mertens who was amazing and professional. He even drove to our house to deliver the spare key that was missing! Really appreciate it!
Bought our Highlander here. Service for this vehicle and our other Toyota has been efficient and courteous.
My vehicle was in for an oil change and multiple services were recommended based on the high mileage of my truck. I opted to not have all of them done but was given a list of recommendations and estimates for each service. All in all I am very happy with Matick Toyota.
Huge shoutout and thank you to John Duritza for helping me with my used car sale! Excellent communication. Efficient transaction. Went out of his way to make it all work out!!! Will definitely return to this dealership & sales professional!!
We were impressed with this dealership as soon as we walked in. Josh helped us and was great to work with! Not pushy and very personable. Compared to other dealerships that we visited, Matick was the best! Everything was super easy for our purchase. Highly recommend!
It’s nice support in customer his employees are good and completely guide in car
Amazing experience today with John Duritza! Worked very quickly and was completely transparent. Recommend coming here if you want fast and good service.
Easiest car purchase I’ve ever had. Working with Josh was awesome. Handled everything over text and had all the paperwork ready to go when we arrived. No pushing extra packages or trying to sneak in a market adjustment on a hard to find vehicle. Very highly recommended! We’ll be back!
I like to thank Jim (GM) at Matick Toyota for resolving my wife issue with her car repair! My last post was out of line due to the frustration during that time! Our family will continue to purchase our automobile from Matick Toyota which we had for many years! And had been receiving great and quality service. Thank you Insom jakjai.
Filip is an excellent service advisor: he kept me informed of my vehicle’s status and was a pleasure to deal with. I’m glad that Matick Toyota is my service dealer for my new Tundra.
Josh was a pleasure to work with, straight forward with everything needed to be done, buying a car has never gone so smoothly for me before.
Worked with Josh Mertens here, they went above and beyond to basically customize my vehicle and provide it to me during a time stock was very low. They even helped me structure my loan in a way that allowed me to meet religious needs at an amazing rate. Definitely recommend this place.
First time going to Matick. I scheduled a tire rotation for my 2014 Camry and was blown away by their customer service. Will be coming here for all my car needs. Well done!
Great dealership ! Friendly and helpful place to buy a car !! ... My salesman John was the best ... the whole team was amazing in helping me get into my new vehicle
I worked with Josh Mertens completely virtually to book my Toyota Rav4 hybrid and it was a seamless experience all the way from selecting my model from the limited availability to applying for loan to finally setting up the time for my delivery. Josh was always responsive.
I want to give a shout out to Kevin who worked with me on purchasing a 2017 Lexus RX 350 back in January 2021. The buying process was easy, painless, and straightforward. I still have the vehicle and it’s been great ever since I drove it off the lot.
This is a review of the service center--5 Star all the way!! Received stellar treatment with Brandon Welch. Very communicative, professional, and considerate.
I recently purchased a 2021 Tacoma and had a great experience at Matick Toyota. My sales consultant, John Duritza, was very helpful, transparent, and helped me understand every step of the process. I would recommend going here and speaking with John.
I hardly ever review a business but I have to with Matick. I've heard my whole life that taking a car to the dealership is going to end up costing way more than going to a non dealership service center but this simply hasn't been the case with Matick. I always take my Carolla to them because they are easy to book with, extremely professional, have a nice waiting area where I can work, and are always fair, honest and cost effective! It's always ended up costing less than expected and most recently I brought my car ...
Great experience in general, five stars for Matick Toyota!!! Josh Mertens did a fantastic job, very nice and professional.
This is my best car buying experience . Steve and Mackenzie is the best ...They both were quick to response to any query . I got my 2021 Sienna from Matick , they are best in town and the best deal they offered compare to any other dealership . You guys will be my first choice in future 😀
Josh Mertens. He goes above and beyond.
So far I've had a good experience with Phil in service and hope to continue as needed.
Great establishment for service, maintenance and purchasing of a new, used vehicle as well as parts for your Toyota. Very knowledgeable technicians, writers, parts and sales staff! Highly recommended
I wanted to share that during these crazy times purchasing a vehicle new or used was not pleasant until we met John Duritza at Matick! He was attentive, transparent, and easy to work with. Communication back and forth was flawless and swift. Never left hanging waiting for an answer to a question. If we ever buy again we will definitely be looking John up!
Best dealership experience in my 30 years of buying cars. Professional, no nonsense, fair dealings without the unnecessary back and forth, personable, knowledgeable. Everyone from the sales manager to the salesman to the finance manager to the parts guy….everyone gave the same great service. Thanks to Matt Lepior, Josh Mertens, Steve Lafrate and Nick Michling.
We have had the best experiences with Madick, service, trade in and purchase I couldn’t possibly say enough good things about this dealership. And we have had many experiences with other metro Detroit Toyota dealerships that could not compare to the all around service of Madick.
Mr. Josh Mertens, my sales representative, was very friendly, efficient and knowledgeable about the Rav-4 ... he secured the model that I wanted, he helped me with setting up the 'apps' in the car and was very professional knowing all the ins and outs of the vehicle I purchased. I would recommend him as your sales representative at Matick Toyota! Thanks Josh!! Love my new car and appreciate all that you did so I could learn the controls and features quickly.
So many wonderful things I can say about my experience at Matick Toyota. I recently leased a new car from there and Kevin Marogi was the great salesman that helped me with that process. Go see him! After having the car only ONE week I got rear-ended! Such a stressful and upsetting and frustrating time. This is where I gotta hands down say that Andy Charette, the service dept manager, is one of a kind. From the day I rolled up there upset and stressed with my rear-ended BRAND NEW CAR, he’s taken good care of me and taken ...
Great purchase experience today. Did not feel pressured at all and walked away with a good deal. Less than five minutes after leaving Matick Toyota I noticed a brown spot on the front passenger headrest. I immediately called the sales rep and sent a picture of the headrest. As I was on my way to the office I could not stop back and have them look at it. The purchase experience leads me to believe the dealership will do the right thing and repair the damaged headrest. I highly recommend Matick Toyota. Update: As expected my sales rep (Steve) resolved ...
I recently purchased a Rav4 - the initial call and setup with Mackenzie was great - Kevin took over and was a pleasure to work with. Everyone, including finance was terrific. A 5 star overall experience. well done!
Josh Mertens was my salesman and he did a fantastic job! My son was helping me find the right car for me and we found it at Matick Toyota. From beginning till the goodbye I felt comfortable with Josh handling the sale. He was easy to talk to, made conversation with my son while we waited for info to be processed. We were never left guessing what the next step would be. I highly recommend Matick Toyota and Josh.
Thank you STEVE SO MUCH FOR YOUR HELP To Get My LANDCRUISER, happy to work with someone like you.
Best service and best staff. Thank you
I am highly satisfied about the experience just had with Matick Toyota to get my new Tacoma. They are very professionals, helpful, and meet customers needs. I give 5 stars to this dealership, and If possible I would give the sales manger, Kevin, 6 stars out of 5.
Josh Mertens one of the best salesmen I dealt with, he never put me under pressure, he worked hard to find the best deal to match my budget, and he worked hard to get me the exact vehicle I am looking to and brought it from other dealer. Thank you Josh and thank you Matick Toyota for having such a good salesman.
Best place for my toyota.
Josh Mertens was and is hands down the best car salesman I’ve ever had the pleasure of ever doing business with. He’s very knowledgeable (even outside of Toyota), personable, honest, easy going and I never felt like he put me under any pressure to go over my budget which I have a lot of respect for. Josh was able to help me find a vehicle that exceeded my family needs and expectations. I’ve dealt with a lot of salesmen in the past that wanna just brag about their numbers, sales etc, you know, stuff customers don’t ...
Short story: John Duritza is hands down THE most honest car salesman you will ever have the opportunity of doing business with, I highly recommend you speak with him if you are looking for a vehicle. I have nothing but good things to say about Matick Toyota. I have a few people, including my sister who will now be going to see John to get vehicles in the future. Long Story: I have never financed a vehicle before, was a little weary of the process, did not want to get burned with a bad deal (I have worked at dealerships, ...
We bought our first minivan from Matick Toyota and Josh Mertens made the buying experience very enjoyable! Incredibly good at follow up and he went above and beyond with sending us videos introducing vehicle features to us. He was extremely professional and very courteous. We will definitely be returning to Matick Toyota for Josh Mertens for all our future vehicle needs. Thanks again Josh!! We love the Sienna and wish we had gotten into one sooner!
Josh Mertens was a GREAT salesman. I found a Ford F-150 trade in at Matick Toyota. He went out of his way to get the deal done for me. I’m a front line essential worker- Josh came to my office on my lunch hour to get the papers signed! Reminded me of all the things I needed to purchase the vehicle. HIGHLY recommend Josh Mertens (and staff) at Matick Toyota. Go see them!
This is great place to go josh is AMAZING GO TO HIM NO MATTER WHAT😁😁😁😁😁😁
Josh Mertens was our salesman and we were very happy with him and our experience at Matick Toyota! I highly recommend both Matick Toyota and Josh. Josh was very knowledgeable, friendly and motivated to make us happy. We left there with the vehicle of our dreams at the price we wanted. We traveled 2 hours one way to do business here and would do it again.
Steve Shikwana is the person that helped me make the transaction happen. Flexible and honest with me, I appreciate the service. Picked up a corolla 2021. Great customer service!!!
Please be advised to go and speak with Josh Mertens. He was the most down to earth salesperson that you can work with. Currently, I am a very proud owner of a 2012 Toyota RAV 4 Limited with "no issues"! Therefore, I must say that my experience at this dealership was fantastic.
John was helpful. we pretty much had an idea what we wanted. But he was very good at what he did.
2:07 PM (2 hours ago) Here is a letter I sent to the General Manager about my recent buying experience at Matick Toyota Dear Sir: I am writing to share my recent very positive experience dealing with your store. Last Friday I took delivery on a 2021 Toyota Tacoma, and every aspect of dealing with your team was a pleasure. I have bought many many vehicles since obtaining my driver's license, and I have to say working with your dealership is among the best. In fact, this is only the second time I have ever felt moved to write a letter. Mackenzie ...
Kevin Marogi was just fantastic throughout my buying process. I actually live in California, and was looking to buy a new 2021 4Runner TRD PRO. Most dealers in CA and the western states were putting a 5-10K addendum on their TRD PROs and were essentially trying to get buyers in bidding wars. Matick Toyota provided an excellent price ($500 under MSRP), and handled all the paperwork for my purchase from out of state. Kevin took videos of the vehicle, took care of a few options I wanted included before delivery, and did a video inspection of the car prior to shipment. ...
I thought purchasing a new vehicle was going to be a difficult task. I couldn't have been more wrong. We knew the car we wanted, and Pete was more than kind enough to let us take a test drive as well as make sure we were getting the best financing options available. From the initial contact to the departure in a new car, the service was pretty fantastic. They REALLY helped us out in an extremely tight spot and covered the cost of a new registration and license plate so we wouldn't have to wait for the car ...
John was absolutely brilliant! He was accommodating and made excellent suggestions based on my situation. I would highly recommend asking for him when you go in!!!
I had a fantastic experience at Matick Toyota. John Duritza helped me find a great car that fit my budget. 100% would recommend.
Service facility was clean and comfortable. Service was performed quickly. Very satisfied with the experience.
We have visited Matick Toyota a few times and each time they are wonderfully accommodating. We were greeted by Josh Mertens almost immediately and he began to work to find us what we were looking for even looking at options we never thought of. I never felt pressured like I have in the past by car salesman. We have just become customers of Matick Toyota and although we might not be quite ready to make a deal today, we will be soon and it will be with Matick and with Josh. On a side note...My husband and I have ...
Molly F. did a phenomenal job in her ability to communicate and try hard to work out a deal for me. Although my circumstances didn’t allow me to drive today, she went far and beyond. I recommend Molly to anybody who wants someone that will get a deal done and will work hard for you! Drive a Toyota and see her today!!
They were able to fit me in last minute and got my car fixed within a few hours 😊
Great service, staff made sure any hiccups in me acquiring my new truck were taken care of promptly. No complaints.
I took my SUV there to have a detailed and it was just outstanding work.
Friendly service, always clean and professional! I would give them 10 stars if I could! Would never trust my truck to anyone else...
I live in Traverse City, and my precious car had its transmission blow so needless to say I needed something new. I called 7 dealerships total (5 in Traverse and 2 in metro Detroit). Every other dealership gave me the run around and assumed I had a low credit score and low monthly income, so they all were giving me $500+ a month lease estimates based on assumptions. Although I used dealership payment calculators, nobody got close to what I was showing or even took days to get back with me. John on the other hand didn’t make any assumptions, provided very detailed ...
My dealer was Kevin Maronite. He was very patient, kind, and sweet. I appreciated how helpful he was with helping my mom and me purchase our vehicles.
Acquiring a used car at Matick was a surprising experience. I commend Kevin Marogi for being such a pleasant and competent sales person. He made the whole process, from test driving through financing, seamless and easy and went the extra mile. Every question was answered and every detail covered with honesty and without pressure. Would recommend to anyone!
Acquiring a used car at Matick was a surprising experience. I commend Kevin Marogi for being such a pleasant and competent sales person. He made the whole process, from test driving through financing, seamless and easy and went the extra mile. Every question was answered and every detail covered with honesty and without pressure. Would recommend to anyone!
Purchased a new Toyota 4runner from Matick and sales person Pete Smirnes. Was an easy stress free process and they also gave me the best price out of the six dealerships I received prices from. Good people! Thomas Fagan
I would recommend this Dealer for a USED car purchase. 1 year ago I bought a 2010 Corolla with 150K miles on it. The dealer was very up front that the car was as is and that they are not responsible for anything if it breaks and they recommended I take it to a shop for a per purchase inspection. Joshua Was the sails person that worked with me. First off I was actually impressed that Joshua did not really try to sell me anything he just gave me the keys and let me drive the car for 30 min without bothering me. ...
I had the best time with my car sales man John he was so funny and during this pandemic he really made me feel welcomed with his face shield and all. And the finance lady Alana was very nice as well overall I would recommend this dealership to anyone and I love my 2017 Journey......
Great staff and service
What a great experience! They almost read my mind and found me the exact truck and terms that I was looking for. The manager Mackenzie Romero and salesman Kevin Marogi were both pleasant and helpful. I'm happy that I purchased from them, and will definitely refer them to others!
I called the service department and spoke to Martin about my 2010 Toyota Corolla that wasn't starting suddenly after my son hit a pothole. Martin gave me things to trouble shoot but nothing worked. I got the car towed that night and called Martin in the morning 6/4/20, to let him know it was there. He immediately called to tell me the issues and got on getting them repaired. Martin was awesome! He was very helpful, patient and understanding. I got a great price on the repairs which included, alternator, battery and a belt. Very satisfied with the service. The cashier ...
Went here and got my alignment done.. Took almost 2 to 3 hrs for the alignment...
Manager and service manager treated me as family and went far beyond to help my situation to a solution during Toyota's corporate problems with issues that were eventually resolved. Thank you Matick for your people who represent your company, "in such a time as this"!
It’s been a pleasure to work with Fill in the service department to get new brake pads put on my Camry XSE. This was my first time bringing my vehicle here to get serviced and I have to say, it definitely won’t be my last. Prompt and quick service, they were very reasonable with pricing in comparison to other Toyota dealerships near that area, and Fill was VERY friendly. That’s a big plus. Had it not been for Fill and his help when I first called in inquiring about the service, I probably wouldn’t have given ...
Extremely awesome experience working with Steve. They were great to communicate with, matched pricing, trade-in and took careful precautions when working on my deal (COVID etc). Wouldn't hesitate to recommend them again! (Here's to hoping their post-purchase service is good too 😉 )
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