Customer Testimonials
I recently purchased a 2021 Tacoma and had a great experience at Matick Toyota. My sales consultant, John Duritza, was very helpful, transparent, and helped me understand every step of the process. I would recommend going here and speaking with John.
I hardly ever review a business but I have to with Matick. I've heard my whole life that taking a car to the dealership is going to end up costing way more than going to a non dealership service center but this simply hasn't been the case with Matick. I always take my Carolla to them because they are easy to book with, extremely professional, have a nice waiting area where I can work, and are always fair, honest and cost effective! It's always ended up costing less than expected and most recently I brought my car ...
Great experience in general, five stars for Matick Toyota!!! Josh Mertens did a fantastic job, very nice and professional.
This is my best car buying experience . Steve and Mackenzie is the best ...They both were quick to response to any query . I got my 2021 Sienna from Matick , they are best in town and the best deal they offered compare to any other dealership . You guys will be my first choice in future 😀
Josh Mertens. He goes above and beyond.
So far I've had a good experience with Phil in service and hope to continue as needed.
Great establishment for service, maintenance and purchasing of a new, used vehicle as well as parts for your Toyota. Very knowledgeable technicians, writers, parts and sales staff! Highly recommended
I wanted to share that during these crazy times purchasing a vehicle new or used was not pleasant until we met John Duritza at Matick! He was attentive, transparent, and easy to work with. Communication back and forth was flawless and swift. Never left hanging waiting for an answer to a question. If we ever buy again we will definitely be looking John up!
Best dealership experience in my 30 years of buying cars. Professional, no nonsense, fair dealings without the unnecessary back and forth, personable, knowledgeable. Everyone from the sales manager to the salesman to the finance manager to the parts guy….everyone gave the same great service. Thanks to Matt Lepior, Josh Mertens, Steve Lafrate and Nick Michling.
We have had the best experiences with Madick, service, trade in and purchase I couldn’t possibly say enough good things about this dealership. And we have had many experiences with other metro Detroit Toyota dealerships that could not compare to the all around service of Madick.
Thank you Matick Toyota for my new Tacoma TRD Pro! And a special thank you to Josh Mertens in sales. Your attention to detail and customer service was outstanding. You communicated with me throughout the entire pre-ordering process and were a pleasure to deal with from start to finish. I highly recommend Matick Toyota for all of your purchasing and service needs. Their team will take great care of you. Thank you Josh, I love my new truck!
Mr. Josh Mertens, my sales representative, was very friendly, efficient and knowledgeable about the Rav-4 ... he secured the model that I wanted, he helped me with setting up the 'apps' in the car and was very professional knowing all the ins and outs of the vehicle I purchased. I would recommend him as your sales representative at Matick Toyota! Thanks Josh!! Love my new car and appreciate all that you did so I could learn the controls and features quickly.
So many wonderful things I can say about my experience at Matick Toyota. I recently leased a new car from there and Kevin Marogi was the great salesman that helped me with that process. Go see him! After having the car only ONE week I got rear-ended! Such a stressful and upsetting and frustrating time. This is where I gotta hands down say that Andy Charette, the service dept manager, is one of a kind. From the day I rolled up there upset and stressed with my rear-ended BRAND NEW CAR, he’s taken good care of me and taken ...
Great purchase experience today. Did not feel pressured at all and walked away with a good deal. Less than five minutes after leaving Matick Toyota I noticed a brown spot on the front passenger headrest. I immediately called the sales rep and sent a picture of the headrest. As I was on my way to the office I could not stop back and have them look at it. The purchase experience leads me to believe the dealership will do the right thing and repair the damaged headrest. I highly recommend Matick Toyota. Update: As expected my sales rep (Steve) resolved ...
I recently purchased a Rav4 - the initial call and setup with Mackenzie was great - Kevin took over and was a pleasure to work with. Everyone, including finance was terrific. A 5 star overall experience. well done!
Josh Mertens was my salesman and he did a fantastic job! My son was helping me find the right car for me and we found it at Matick Toyota. From beginning till the goodbye I felt comfortable with Josh handling the sale. He was easy to talk to, made conversation with my son while we waited for info to be processed. We were never left guessing what the next step would be. I highly recommend Matick Toyota and Josh.
Thank you STEVE SO MUCH FOR YOUR HELP To Get My LANDCRUISER, happy to work with someone like you.
Best service and best staff. Thank you
I am highly satisfied about the experience just had with Matick Toyota to get my new Tacoma. They are very professionals, helpful, and meet customers needs. I give 5 stars to this dealership, and If possible I would give the sales manger, Kevin, 6 stars out of 5.
Josh Mertens one of the best salesmen I dealt with, he never put me under pressure, he worked hard to find the best deal to match my budget, and he worked hard to get me the exact vehicle I am looking to and brought it from other dealer. Thank you Josh and thank you Matick Toyota for having such a good salesman.
Best place for my toyota.
Josh Mertens was and is hands down the best car salesman I’ve ever had the pleasure of ever doing business with. He’s very knowledgeable (even outside of Toyota), personable, honest, easy going and I never felt like he put me under any pressure to go over my budget which I have a lot of respect for. Josh was able to help me find a vehicle that exceeded my family needs and expectations. I’ve dealt with a lot of salesmen in the past that wanna just brag about their numbers, sales etc, you know, stuff customers don’t ...
Short story: John Duritza is hands down THE most honest car salesman you will ever have the opportunity of doing business with, I highly recommend you speak with him if you are looking for a vehicle. I have nothing but good things to say about Matick Toyota. I have a few people, including my sister who will now be going to see John to get vehicles in the future. Long Story: I have never financed a vehicle before, was a little weary of the process, did not want to get burned with a bad deal (I have worked at dealerships, ...
We bought our first minivan from Matick Toyota and Josh Mertens made the buying experience very enjoyable! Incredibly good at follow up and he went above and beyond with sending us videos introducing vehicle features to us. He was extremely professional and very courteous. We will definitely be returning to Matick Toyota for Josh Mertens for all our future vehicle needs. Thanks again Josh!! We love the Sienna and wish we had gotten into one sooner!
Josh Mertens was a GREAT salesman. I found a Ford F-150 trade in at Matick Toyota. He went out of his way to get the deal done for me. I’m a front line essential worker- Josh came to my office on my lunch hour to get the papers signed! Reminded me of all the things I needed to purchase the vehicle. HIGHLY recommend Josh Mertens (and staff) at Matick Toyota. Go see them!
This is great place to go josh is AMAZING GO TO HIM NO MATTER WHAT😁😁😁😁😁😁
Josh Mertens was our salesman and we were very happy with him and our experience at Matick Toyota! I highly recommend both Matick Toyota and Josh. Josh was very knowledgeable, friendly and motivated to make us happy. We left there with the vehicle of our dreams at the price we wanted. We traveled 2 hours one way to do business here and would do it again.
Steve Shikwana is the person that helped me make the transaction happen. Flexible and honest with me, I appreciate the service. Picked up a corolla 2021. Great customer service!!!
Please be advised to go and speak with Josh Mertens. He was the most down to earth salesperson that you can work with. Currently, I am a very proud owner of a 2012 Toyota RAV 4 Limited with "no issues"! Therefore, I must say that my experience at this dealership was fantastic.
John was helpful. we pretty much had an idea what we wanted. But he was very good at what he did.
2:07 PM (2 hours ago) Here is a letter I sent to the General Manager about my recent buying experience at Matick Toyota Dear Sir: I am writing to share my recent very positive experience dealing with your store. Last Friday I took delivery on a 2021 Toyota Tacoma, and every aspect of dealing with your team was a pleasure. I have bought many many vehicles since obtaining my driver's license, and I have to say working with your dealership is among the best. In fact, this is only the second time I have ever felt moved to write a letter. Mackenzie ...
Kevin Marogi was just fantastic throughout my buying process. I actually live in California, and was looking to buy a new 2021 4Runner TRD PRO. Most dealers in CA and the western states were putting a 5-10K addendum on their TRD PROs and were essentially trying to get buyers in bidding wars. Matick Toyota provided an excellent price ($500 under MSRP), and handled all the paperwork for my purchase from out of state. Kevin took videos of the vehicle, took care of a few options I wanted included before delivery, and did a video inspection of the car prior to shipment. ...
I thought purchasing a new vehicle was going to be a difficult task. I couldn't have been more wrong. We knew the car we wanted, and Pete was more than kind enough to let us take a test drive as well as make sure we were getting the best financing options available. From the initial contact to the departure in a new car, the service was pretty fantastic. They REALLY helped us out in an extremely tight spot and covered the cost of a new registration and license plate so we wouldn't have to wait for the car ...
John was absolutely brilliant! He was accommodating and made excellent suggestions based on my situation. I would highly recommend asking for him when you go in!!!
I had a fantastic experience at Matick Toyota. John Duritza helped me find a great car that fit my budget. 100% would recommend.
Service facility was clean and comfortable. Service was performed quickly. Very satisfied with the experience.
We have visited Matick Toyota a few times and each time they are wonderfully accommodating. We were greeted by Josh Mertens almost immediately and he began to work to find us what we were looking for even looking at options we never thought of. I never felt pressured like I have in the past by car salesman. We have just become customers of Matick Toyota and although we might not be quite ready to make a deal today, we will be soon and it will be with Matick and with Josh. On a side note...My husband and I have ...
Molly F. did a phenomenal job in her ability to communicate and try hard to work out a deal for me. Although my circumstances didn’t allow me to drive today, she went far and beyond. I recommend Molly to anybody who wants someone that will get a deal done and will work hard for you! Drive a Toyota and see her today!!
They were able to fit me in last minute and got my car fixed within a few hours 😊
Great service, staff made sure any hiccups in me acquiring my new truck were taken care of promptly. No complaints.
I took my SUV there to have a detailed and it was just outstanding work.
Friendly service, always clean and professional! I would give them 10 stars if I could! Would never trust my truck to anyone else...
I live in Traverse City, and my precious car had its transmission blow so needless to say I needed something new. I called 7 dealerships total (5 in Traverse and 2 in metro Detroit). Every other dealership gave me the run around and assumed I had a low credit score and low monthly income, so they all were giving me $500+ a month lease estimates based on assumptions. Although I used dealership payment calculators, nobody got close to what I was showing or even took days to get back with me. John on the other hand didn’t make any assumptions, provided very detailed ...
My dealer was Kevin Maronite. He was very patient, kind, and sweet. I appreciated how helpful he was with helping my mom and me purchase our vehicles.
Acquiring a used car at Matick was a surprising experience. I commend Kevin Marogi for being such a pleasant and competent sales person. He made the whole process, from test driving through financing, seamless and easy and went the extra mile. Every question was answered and every detail covered with honesty and without pressure. Would recommend to anyone!
Acquiring a used car at Matick was a surprising experience. I commend Kevin Marogi for being such a pleasant and competent sales person. He made the whole process, from test driving through financing, seamless and easy and went the extra mile. Every question was answered and every detail covered with honesty and without pressure. Would recommend to anyone!
Purchased a new Toyota 4runner from Matick and sales person Pete Smirnes. Was an easy stress free process and they also gave me the best price out of the six dealerships I received prices from. Good people! Thomas Fagan
I would recommend this Dealer for a USED car purchase. 1 year ago I bought a 2010 Corolla with 150K miles on it. The dealer was very up front that the car was as is and that they are not responsible for anything if it breaks and they recommended I take it to a shop for a per purchase inspection. Joshua Was the sails person that worked with me. First off I was actually impressed that Joshua did not really try to sell me anything he just gave me the keys and let me drive the car for 30 min without bothering me. ...
I had the best time with my car sales man John he was so funny and during this pandemic he really made me feel welcomed with his face shield and all. And the finance lady Alana was very nice as well overall I would recommend this dealership to anyone and I love my 2017 Journey......
Great staff and service
What a great experience! They almost read my mind and found me the exact truck and terms that I was looking for. The manager Mackenzie Romero and salesman Kevin Marogi were both pleasant and helpful. I'm happy that I purchased from them, and will definitely refer them to others!
I called the service department and spoke to Martin about my 2010 Toyota Corolla that wasn't starting suddenly after my son hit a pothole. Martin gave me things to trouble shoot but nothing worked. I got the car towed that night and called Martin in the morning 6/4/20, to let him know it was there. He immediately called to tell me the issues and got on getting them repaired. Martin was awesome! He was very helpful, patient and understanding. I got a great price on the repairs which included, alternator, battery and a belt. Very satisfied with the service. The cashier ...
Went here and got my alignment done.. Took almost 2 to 3 hrs for the alignment...
Manager and service manager treated me as family and went far beyond to help my situation to a solution during Toyota's corporate problems with issues that were eventually resolved. Thank you Matick for your people who represent your company, "in such a time as this"!
It’s been a pleasure to work with Fill in the service department to get new brake pads put on my Camry XSE. This was my first time bringing my vehicle here to get serviced and I have to say, it definitely won’t be my last. Prompt and quick service, they were very reasonable with pricing in comparison to other Toyota dealerships near that area, and Fill was VERY friendly. That’s a big plus. Had it not been for Fill and his help when I first called in inquiring about the service, I probably wouldn’t have given ...
Extremely awesome experience working with Steve. They were great to communicate with, matched pricing, trade-in and took careful precautions when working on my deal (COVID etc). Wouldn't hesitate to recommend them again! (Here's to hoping their post-purchase service is good too 😉 )
I had the interesting experience of leasing during the pandemic. Matick Toyota in my mind, went above and beyond to work with me when even while the dealership was ordered shutdown. I was in contact with Josh in sales, he kept me well informed on their status and answered all of my questions, no pressure. I highly recommend working with Josh M. When the dealership was allowed to open, the process of my lease felt seamless. Matt with finance was super helpful to my questions regarding the paperwork and my trade-in. No issues or headaches for me to deal with. ...
Very professional repair shop.All the best
Steven Salman... Awesome. He was an absolute gentleman and pleasure to work with. My wife leased a new vehicle from here and he made it easy. Would highly recommend and will be going back.
Highly reccomend going to Matick Toyota and asking for Steven Salman. He was genuine and accommodating. Made an appointment, and Steven was on time and ready to show me a truck that was better then the one I originally seen on the flyer. Love my new Toyota Tundra, go see Steven Salman!
I needed my rear rotors resurfaced and new brake pads, I called to schedule an appointment and was able to get same day servicing. The gentleman who answered and greeted me when I came in was Martin, he was very knowledgeable and professional. Thank you Martin again for servicing my vehicle on short notice.
I was taken on time and the employees were courteous. The cost for fixing my car was cheaper than quoted at independent shops.
Steve Salman was a pleasure to deal with on my new Tacoma TRD Pro. Had me in and out quickly. Was accommodating with anything I needed and answered all my questions. Matt in finance made the process easier than I’ve ever dealt with at any dealer in the past. Thanks again to the Matick team for making this deal happen. Much Appreciated!!!
Today I called in at 8:45 with a request to repair the broken valve stem on the rim on my van. I was in at 10:30 and out by noon all completed to my satisfaction. Martin was my service rep who assured me that it was not safe for me to walk across Hall Road to have breakfast while I waited. The traffic flow is overwhelmingly busy and dangerous for someone on foot. He made sure that I was dropped off and picked up from the restaurant. I really appreciated his consideration, and willingness to help. He was very attentive to my ...
I really enjoyed getting my new car here! I leased a 2020 Toyota Corolla and their salesman Josh was very nice and helpful and the process was as quick and easy as can be. Will definitely be going back in the future 🙂
Great experience that exceeded my expectations. Was treated with respect. Truck was waiting inside for me ready to go. Worth the drive. Good price. Fast and easy transaction.
Purchased my car here 6 months ago, no regrets! Josh M. was one of the best salesmen ever! Laid back, no pressure, got my questions answered, quick and efficient. Follows up even after the sale is complete to ensure you’re satisfied. I recommend!
Great dealership. Steve was above and beyond with information we needed. He also went extra mile to ensure we get the best deal possible on the 2020 Camry we were looking.
Great service
Great dealership and great services. I had a great time working with the sales consultant Molley Fisher. She gave me an excellent offer for the car I looked for, and she did an amazing job to get my car fast. I really appreciate her greatest help and support. I totally recommend everyone interested in Toyota cars to go there. It is the right place to get the best offer
The service department the best customer service now they do a lot of changes since the last visit... Thanks
I have nothing but PRAISE for the service department. Once again Jameson, Dennis and Dave have pulled through for me. A while ago, I had a question about a problem I was having on my car. They were able to look at it, explain everything to me in detail and off I went happy as can be. They were very professional, honest and sincerely cared about their work. This is one of the best dealerships I have worked with. I have been to many dealerships in Ohio and Illinois as well.
Andy, the service manager has gone above and beyond many times in helping me with various service inquiries on my newly purchased Toyota Corolla. Would recommend this dealership over others in the area.
I had an amazing experience here, this review goes for Steve Shikwana, he did an amazing job with all my questions in buying my car. Also would like to mention Alana Zohr (Client Care Representative), she did an amazing job with all my queries before I get to the dealership.
Love the area, but it's right off of M-59. Very good area or location. Has good ratings. Love the staffs there and service. They are willing to help you in any way.
We have been wanting a tundra n matick seems to be just the place, Pete was a pleasure to work with explained everything as he walked us thru...have a very happy husband...thank u for a great experience
Just leased a Toyota Tacoma trd off-road in quicksand color with a manual transmission. I couldn’t be happier with the car and especially the price. Hal helms was a very professional and helpful salesman, and I couldn’t recommend him, and Matic Toyota, any more.
Josh was my salesperson and he was wonderful to work with. He explained every detail perfectly and it was a pleasure to work with him. I’m very happy with my 2019 Toyota Highlander XLE, and I will definitely buy another car there in the future.
When I first went in I was annoyed because I was being ignored so I left. I was contacted to see if I would cone back and received much better customer service
Great and fast service. Full synthetic oil change was $35 less than my usual shop. Happy with the experience
Love this place it's full of really good hearted people. It's a family place for sure
Well, let me start this review first up all by offering a B-I-G thank you to Matick Toyota and Steve Salman... a gem of a person! I bought my pre-owned Mazda 6 here at a great price! Steve not only offered me a sweet deal for my car but also kind enough to show up at my place to pick up me as I was going to take the delivery of my car the other day. I really appreciate your gesture Steve. After all that plate on your desk for “Salesperson of the month” wasn’t just a piece of artifact ...
Very professional dealership I had the pleasure to deal with Josh Mertens. Good guy!
Great service. Just bought a new car from Steve!
They have a good one window workshop to have done your job professionally and taking care of the customer very well, they charge reasonable and work done quickly.
I really enjoyed my experience here at Matick Toyota. I previously went to a different Toyota dealership and was very unhappy. Chris at Matick was able to turn that frown upside down. He was super friendly and very helpful. I can't thank him enough for getting me out of my lease and into a new one.
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